Frequently Asked Questions
Everything you need to know about your OmySalon experience.
What is the average shipping time for salon equipment?
Most orders are processed within 1-2 business days. Delivery typically takes 3-7 business days depending on your location, though oversized items like styling chairs or shampoo units may require additional transit time via freight.
Do your products come with a warranty?
Yes, all OmySalon furniture and equipment come with a standard 1-year warranty covering manufacturing defects. We are committed to providing durable, high-quality tools for your professional space.
What is your return policy for beauty furniture?
We offer a 30-day return policy for items in their original packaging. Please note that customers are responsible for return shipping costs unless the item arrived damaged or defective.
Are the styling chairs easy to assemble?
Our chairs are designed for straightforward assembly. Each shipment includes a detailed instruction manual and all necessary hardware. Most professionals can set up a chair in under 20 minutes.
Do you offer bulk discounts for full salon build-outs?
Absolutely. If you are looking to furnish an entire salon or spa, please contact our sales team directly for customized wholesale pricing and combined shipping rates.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options to help you grow your beauty business without the upfront burden.